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PRIVACY POLICY

Last updated: June 24, 2026

⚡ Executive Summary

  • Your Privacy Matters: We never sell your personal information or database logs to third parties.
  • Data Control: You have full rights to request total deletion of your account and progress data at any time.
  • Secure Storage: Credentials and learning history are encrypted securely (SSL/TLS and hashed with bcrypt).

Welcome to Traudio. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, store, share, and protect your data when you use the Traudio mobile application and our website services.

1. Information Collection

We collect personal and usage data when you register an account, interact with audiobook summaries, or talk with our AI companion:

  • Account and Registration Data: Email address, registered username, and encrypted passwords. If you sign in using third-party auth (Google, Apple), we collect authorized profile markers.
  • App Usage & Progress: Your audio playback progress, bookmarks, quizzes completed, correct/incorrect score rates, active streaks, and LP earned.
  • AI Interaction Logs: Chat logs, suggestions, and user messages sent to StickWise AI to maintain conversation context.
  • Device & Technical Diagnostics: IP address, device model name, operating system version, browser tags, network type, and application crash log records.

2. Information Use

We utilize the collected information to operate, customize, and secure the Traudio application ecosystem:

  • Service Management: Syncing your reading progress, managing sessions, and enabling StickWise AI features.
  • Account Personalization: Tailoring AI advice based on your experience level.
  • Billing & Subscriptions: Processing payments and managing subscription status for VIP plans.
  • Customer Care & Safety: Responding to suggestions, verifying security reports, and resolving system bugs.

3. Legal Basis for Processing

Under global data protection regulations (GDPR and CCPA), we process your data on contract performance, user consent, legal compliance, and legitimate interests.

4. Data Sharing & Third-Parties

We never sell your personal information. Data is shared only with essential cloud infrastructure (Supabase), payment gateways (Apple / Google), and AI endpoints (OpenAI / Anthropic).

5. Data Security & Retention

All client-to-server traffic is encrypted using SSL/TLS protocols. Passwords are hashed with bcrypt. Data is retained only as long as your account is active.

6. Your Rights & Account Deletion

You have full control over your personal records. View our Account Deletion Guide for details.

7. Children's Privacy

Traudio does not intentionally collect information from children under 13. If discovered, the account will be immediately purged.

8. Contact Information

For inquiries regarding this Privacy Policy, please reach out via support@traudio.net.